Privacy Policy

Privacy Policy for cvjheatingandair.com (the “Site”)

Last updated: 09/2026

Nerd Group LLC (“we,” “us,” or “our”) operates the Site and
manages associated telephonic lead generation services. This Privacy
Policy describes how we collect, use, disclose, and sell your personal
information when you connect with us via our web forms or over the
phone. We operate across the United States and comply with applicable
state and federal privacy regulations.

1. How We Collect Your Information

We collect information that identifies, relates to, describes,
or could reasonably be linked with a particular consumer or household
(“Personal Information”). We collect this data through two primary
channels:

  • Telephonic Communications & Inbound
    Calls:
    When you call our published tracking phone numbers or
    speak with our operators, your phone call may be recorded or monitored
    for quality assurance. During the call, you voluntarily provide
    identifiers (name, telephone number, physical location) and project
    details. We also automatically capture your Caller ID information and
    associated call routing metadata.
  • Web-Based Lead Forms: We collect personal
    information you voluntarily input into our online forms, including your
    name, telephone number, physical address, and specific service
    requirements.
  • Automated Website Data: We automatically
    collect data about your device and site interactions, including your IP
    address, browser type, and tracking cookies.

2. How We Use Your Information

We use your collected information strictly for the following
commercial purposes:

  • To process your inquiry and immediately match or route you
    to independent third-party service providers, contractors, or partners
    who can fulfill your commercial requests.
  • To operate, track, and maintain our telephonic
    infrastructure and website optimization.
  • To comply with federal and state regulations, protect
    against fraudulent inquiries, and verify user consent.

3. Sale and Sharing of Personal Information to Third Parties

In order to provide our matchmaking and quote services,
we sell and transfer your Personal Information to independent
third-party businesses and commercial partners
within your
industry.

By submitting an online form or initiating a phone call to our
service, you direct and authorize us to sell and pass your contact
details, phone records, and service specifications to these third-party
companies so they may contact you directly with offers, estimates, and
services.

Within the preceding 12 months, we have sold identifiers and
commercial information to independent contractors, service
professionals, commercial brokers, and corporate marketing networks.

4. Telemarketing and Text Messaging Consent (TCPA Compliance)

By submitting a lead form or providing your phone number to our
phone operators, you grant express written consent to receive
telemarketing calls, automated pre-recorded voice messages, and SMS text
messages from us and our matched third-party partners at the phone
number provided. This consent applies even if your number is listed on a
state or national Do Not Call Registry. Standard message and data rates
may apply. You may revoke this consent at any time by replying “STOP” to
any received text message or by requesting to be placed on our internal
Do Not Call list via our contact methods.

5. State Privacy Rights (Including California CCPA/CPRA)

If you are a resident of California or another state with
comprehensive privacy laws, you have specific rights regarding your
Personal Information:

  • Right to Know/Access: You have the right
    to request what personal data we have collected, recorded, and sold
    about you over the past 12 months.
  • Right to Delete: You have the right to
    request that we delete the personal information we have collected from
    you.
  • Right to Opt-Out of Sale or Sharing: You
    have the absolute right to opt out of the sale of your personal
    information to third parties at any time.

To exercise your right to know, delete, or opt out of
data sales
, please follow the procedures outlined in Section 6.

6. Contact Information & Opt-Out Requests

If you have any questions about this Privacy Policy, wish to
exercise your data privacy rights, or want to submit an official “Do Not
Sell My Personal Information” request, please contact us exclusively via
phone or mail. Because we do not monitor email communication, all legal
and opt-out requests must be processed via mail:

Mailing Address:
Nerd Group LLC
848 N. Rainbow Blvd.
Las Vegas, NV 89107
tel: 775.238.3506